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Customer Reviews (59)
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By: Emmelien Grahn from Brookfield IL on May 17th, 2017 Rating:
My garage door opener was not working, checked the Liftmaster web site, also called them but got the run around, so I called my salesman and he came over within a couple of hours, it was a minor issue that he fixed and then he lubricated the wheels and the runners. That is great customer service. Thank you again Dave.
By: Brad B. from Chicago, IL on July 21st, 2016 Rating:
If you want a Well built Garage and Great customer service, then Danley's if definitely the way to go. I did some research on garage builders in the Chicago area, (I live in Sauganash) and in doing so really liked their website and specifically their video explaining the whole process from tear-down to build. We got some quotes from a few other builders and in doing so got to meet their salesmen and experience their customer service. Meeting the salesman with Danley's though, won us over. He was not only personable, and Professional he was also very knowledgeable and very good at explaining the whole process and made us feel very at ease.
From demo to concrete pour and then finally the build, all of the workers were great to deal with. they were all Courteous and professional.
I highly recommend Danley's, not just for their craftsmanship and quality of the build but also for their customer service and professionalism.
Responsive and Knowledgeable
By: Margaret P. from Evanston, IL on July 10th, 2016 Rating:
We had a very positive experience with Danley's. Our salesman was responsive and we are very pleased with the finished product. We are in Evanston and one of the best things about Danley's is they have someone who deals with all the permitting. I also will say that we needed our very old garage demo'd and I have never witnessed such a clean demo-- literally no damage was done to my yard- not even the grass that lined the old garage.
By: Joel M from Chicago, IL on July 08th, 2016 Rating:
My experience with Danley's was nothing short of exceptional. I had five different companies and by far the verbal communication, professionalism, follow up, eagerness to gain my business and working knowledge of the process truly made ours salesman stand out compared to the other companies.
Aman exceeded my expectations from the beginning. When he first came for the initial consultation it was freezing outside but after we walked around the existing garage and the property we went into the house to discuss everything. Our salesman used his iPad to show me pictures of various options and he was able to design and price the whole project while on his first visit. None of the other companies did this, in fact there were a couple that I had to chase down to get their prices. He left me with a formal and detailed proposal as well as nice marketing collateral that showed how the building process would work along with what was "standard" about their build. The pictures on the iPad and collateral were very useful in helping me understand exactly what to expect. I should note that the pictures on his iPad were not stock photo's they were jobs that Danley's completed so I was able to see exactly what I would be getting.
I called our salesman back and let him know I was thinking of going with another company because their price seemed must lower and I was impressed that he did not give up during that conversation. Instead he asked if he could meet me to review what the differences were between his proposal and the company I was, at that time, leaning toward. He came to my office to meet and quickly identified that it was not an apples-to-apples comparison revealing that there was more value in his proposal than I first thought. Once I spoke to the other company to confirm that they had not been forthcoming with some of the hidden costs they confirmed their prices were not truly 'all inclusive' - it was at that time that I called him and contracted Danley's.
Each of the contractors that Danley's sent to my house were equally professional and when small kinks came up in the process not only did they remedy the situations promptly but our salesman was always available to take my calls and even came back to check on things twice during the actual build.
I would recommend Danley's to anyone going through the process. A couple of details on the scope of the project: 30x20 garage plus 8' covered patio facing the yard; two overhead doors (18' wide & 8' wide, both 8' high); 9' walls and two dormers.
By: Carly C from Kenilworth, IL on July 07th, 2016 Rating:
We had a wonderful experience with Danleys and I would recommend them without hesitation to anyone looking for a new garage. Our job was large and custom, making it slightly more complex than the average garage build. From start (demo of old garage) to finish, it took about 2 months to complete the job - and this was in the middle of their busy season.